Sovanza Inc
visit site- $1,000+
- 10 - 49 employees
- Cheyenne, WY
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Highlights from Recent Projects
Sovanza Inc, a tech solutions company, was hired by Labaib, a beauty and cosmetics company, to develop a comprehensive Customer Support Software. The project aimed to manage customer inquiries, improve response times and enhance service quality. Sovanza's team of 2-5 employees delivered a ticket management system, live chat support, knowledge base integration, multi-channel support including email, social media and web, AI chatbots, automated responses, performance analytics dashboard, user roles and permissions, mobile-friendly design, third-party CRM integrations, and provided testing, deployment, and launch support along with training manuals and post-launch maintenance. Labaib found Sovanza through an online search and chose them over others due to their competitive pricing, good value for cost, and company values alignment.