Solvers

Solvers was contracted by one of Canada's largest private employers to establish the creative vision and design a unique digital user experience for their banking and loyalty services. The project involved a redesign of their public-facing and secure digital experiences, as well as the launch of iOS and Android applications. The design process included early prototype testing, user validation, and usability testing. Solvers' team, which included a design/creative director, senior UX designers, interaction designers, and project managers, delivered designs in a predetermined fashion to the delivery teams.

Solvers collaborated with Canada's leading payments and debit network to develop an early iteration of their developer center and conduct global research on best practices. The goal was to cater to their current clients while also expanding into future opportunities. The project began in 2018 and included a temporary redesign of their developer center and global research on developer platforms. The Solvers team, consisting of a project manager, two subject matter experts, and two to three developers, was selected for their strong design, UX, and UI capabilities.

Solvers was selected by STACK, a Fintech company, to design a mobile app and website to drive adoption and engagement, and increase customer satisfaction. The selection process involved reviewing several agencies, viewing sample mockups, and understanding and aligning to methods of working. Solvers provided UI and UX designs for the financial services app and website. The team consisted of a relationship lead, strategy lead, UX design lead, customer research lead, and additional team members to support execution.