Softjourn

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Softjourn is a creative agency based in Fremont, Calif., with an additional office in Ukraine. Established in 2001, the team of about 170 provides web, mobile app, and IoT development, blockchain, and artificial intelligence services to mainly mid-sized clients.

Client Insights

Industry Expertise

Financial services

50%

Arts, entertainment & music

20%

Media

20%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 20%

Common Project Size

$200K-$999K 3 projects

Clients

  • Ticketmaster

Highlights from Recent Projects

Overall Rating

4.8
6 Reviews

Softjourn partnered with an event ticketing startup to develop a technically challenging application and a media library ticketing system. The project began with the creation of a simple prototype followed by a comprehensive development process involving wireframes and detailed descriptions. The team at Softjourn developed an app for Android and iOS, as well as a player app for Windows and Mac. The team size varied between 12 to 18 members, scaling as needed. The engagement, which started in December 2019, has seen an investment of approximately $380,000 and is still ongoing.

In a long-term engagement with a nonprofit tech education provider, Softjourn provided full-stack development for a new software intended to expand the client's charitable offerings. The project began with a brainstorming session where the client relayed their problems and needs. Softjourn has been providing tech solutions to address these business requirements for over six years. The team size fluctuates depending on the development needs and the project phase. The engagement began in June 2015 and continues to date.

Softjourn has been providing IT support to an automated accounts product for small businesses since June 2008. They manage the client's IT day-to-day, including all new development and testing. They have worked on several specific projects, including modernizing the payroll system, implementing multiple pricing changes within the product, and carrying out large feature updates. The team consists of developers, a QA person, a project manager, and a client manager. The client has invested approximately $350,100 in this ongoing relationship.

Timeliness

4.6

Service Excellence

4.7

Value

4.6

Would Recommend

4.9