SN Holdings SA

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SN Holdings SA is a Customer Service Outsourcing company. The midsize Durban, South Africa-based agency was founded in 2019. Their services include Customer Service Outsourcing.

Client Insights

Industry Expertise

Business services

20%

Construction

20%

Government

20%

Information technology

20%

Telecommunications

20%

Client Size Distribution

Midmarket ($10M - $1B) 100%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

SN Holdings SA established a centralized contact centre for a government Department of Transport, creating a single point of interaction between the department and citizens.
A 50-person team delivered the service to bridge communication gaps and improve public access to departmental support.
The department selected the provider through a referral, citing strong cultural compatibility, aligned company values, and good value for cost.
Feedback indicates that the central contact centre was delivered as required, although no quantitative performance measures were reported.

Timeliness

5.0

Service Excellence

4.5

Value

5.0

Would Recommend

5.0