SMB Technologies

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SMB Technologies is a managed service provider in Portland. Founded in 2008, they have about 4 employees that serve small-business and midmarket clients in the nonprofit, medical, and financial industries. Services include business consulting and managed IT services.

Client Insights

Industry Expertise

Financial services

25%

Non-profit

20%

Medical

15%

Legal

12%

Dental

10%

Manufacturing

5%

Media

5%

Advertising & marketing

2%

Business services

2%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

<$10K 2 projects

$10K-$49K 1 project

Clients

  • Earnst &amp; Young

Highlights from Recent Projects

Overall Rating

4.8
4 Reviews

SMB Technologies provided IT support for Full Throttle Concepts, a design studio. The firm's involvement mainly included internal tool maintenance, such as internet speed optimization, program support, and system error resolution. The design studio's team consisted of four individuals who worked closely with SMB Technologies, which was referred by a friend in the IT field. Since the start of their engagement in January 2011, Full Throttle Concepts has invested $15,000 into the partnership, which is ongoing.

In the healthcare domain, SMB Technologies was brought in to enhance the IT management and cybersecurity for a dental practice. Their services included network security for Mac computers, offsite management setup, and equipment procurement and installation. The dental practice owner worked with Russ, the Senior Systems Admin, and Ron, the VP of Technology Services, who were referred by a local Apple Store. Since May 2014, the dental practice has invested between $3,000 and $5,000 into this ongoing partnership.

SMB Technologies was also engaged by a financial institution to provide Mac IT support. They were responsible for the entire IT setup, network infrastructure, and providing Wi-Fi support for remote employees. In addition, SMB Technologies served as an advisory group for the financial institution. The engagement, which started in December 2010, involved a team of five people from the financial institution. The decision to work with SMB Technologies was made because of their ability to set up the IT infrastructure exactly as desired. The partnership is still ongoing.

Timeliness

5.0

Service Excellence

4.8

Value

4.8

Would Recommend

4.8