Shapert
visit site- $10,000+
- 2 - 9 employees
- Dover, DE
Client Insights
Industry Expertise
15%
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10%
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10%
5%
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5%
Client Size Distribution
Small Business (<$10M) 40%
Midmarket ($10M - $1B) 60%
Common Project Size
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Clients
- Genesia
- ArteBA
- Tiendamia
- Arjaus
Highlights from Recent Projects
Shapert was hired by Omnia, a SaaS company that offers a comprehensive solution for call center management, to democratize access to analytics through natural language interaction and reduce dependency on analysts for operational data queries. Shapert was chosen due to its proximity, cultural fit, value for cost, and a referral. The key deliverable was a conversational UI designed by Shapert that allowed users to input a query in natural language, which a LLM interprets and uses to select the most appropriate report with the correct filters to fulfill the user's need. The project was successful and Omnia was pleased with the results.