Second Crew

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Headquartered in Santa Clara, California, Second Crew is a web design agency. The small team offers web design, conversion optimization, and pay per click. The company was established in 2014.

Client Insights

Industry Expertise

Business services

20%

Consumer products & services

20%

eCommerce

20%

Retail

15%

Other industries

10%

Energy & natural resources

5%

Financial services

5%

Non-profit

5%

Client Size Distribution

Small Business (<$10M) 55%

Midmarket ($10M - $1B) 45%

Common Project Size

<$10K 2 projects

Clients

  • Keep Grazin

Highlights from Recent Projects

Overall Rating

4.3
3 Reviews

Second Crew was hired by a grass-fed snacks company launching in the US market to develop their first website. The project aimed to effectively communicate the brand's design, personality, and essence. The team at Second Crew, including a director of design, a partner, and a developer, initiated the project with a kickoff meeting, followed by presenting a mock-up of the website layout. They then proposed an original design that underwent several revisions on the Shopify platform. Eventually, the final version was delivered, complete with tutorial videos and the promise of future support for any potential issues.

Second Crew was also engaged by a nonprofit organization serving survivors of domestic violence, sexual assault, and human trafficking. The organization's Associate Director of Strategic Communications & Campaigns sought to revamp the website to enhance the user journey and experience, and for ongoing website management. The selection of Second Crew was influenced by factors such as proximity to the client's location, budget-friendly pricing, cultural fit, good value for cost, referral, and alignment of company values. The team of 2-5 employees from Second Crew was assigned to deliver ongoing website maintenance.

Timeliness

4.3

Service Excellence

4.7

Value

4.3

Would Recommend

4.7