Samba.AI

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Samba.AI, a small email marketing company, is in Prague, Czech Republic. Established in 2012, the team provides email marketing, BI & big data consulting & SI, conversion optimization, marketing strategy, and more.

Client Insights

Industry Expertise

Retail

40%

eCommerce

40%

Advertising & marketing

20%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 30%

Common Project Size

<$10K 1 project

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Samba.AI was hired by Košík, a Czech grocery delivery startup based in Prague, to provide a tool for marketing automation and email campaigns. Their aim was to improve customer retention and enhance the customer experience. Samba.AI was chosen for its flexibility in terms of features and pricing, as well as for its relationship with Rockaway Group, which also includes Košík. The scope of work involved precise segmentation of marketing offers to suit differing consumer preferences. The Samba.AI team utilized a smart flow campaign feature with intention triggers and an automated RFM analysis to aid in planning and automation. Samba.AI's founder, a sales executive, the implementation team, and a customer success manager all worked on the project. The client appreciated the integration with Power BI, which facilitated an easy review of campaign results. The client also noted that Samba.AI's analytical features may be particularly beneficial for small businesses lacking data teams.

Timeliness

5.0

Service Excellence

4.8

Value

4.8

Would Recommend

5.0

Awards

123711

2024