Russell Consulting

Russell Consulting was hired by an advertising agency that had experienced periods of growth but had hit a plateau after five years. The agency needed assistance in streamlining processes and enhancing operational efficiency to boost recurring revenue. The decision to engage Russell Consulting was based on a personal referral, their professional experience, and the genuine care they showed for the client's business. Chuck from Russell Consulting was the primary resource, visiting the company once a week to observe, learn, create, and implement various processes and tactics to improve the company across the board. He was assisted by a small team in conducting research and developing processes. The client appreciated the personalized approach and opted for a monthly consulting package. The project resulted in significant improvements in the company's operations, demonstrating the effectiveness of Russell Consulting's methods.