RSI NGD Group of Companies
visit site- $1,000+
- 50 - 249 employees
- Taguig, Philippines
Client Insights
Industry Expertise
20%
15%
15%
10%
10%
10%
10%
5%
5%
Client Size Distribution
Small Business (<$10M) 55%
Midmarket ($10M - $1B) 25%
Enterprise (>$1B) 20%
Common Project Size
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
RSI NGD Group of Companies was enlisted by Driven Brands, the largest automotive services company in North America, to enhance their customer service operations. Faced with challenges such as high customer expectations and the necessity for swift response times, Driven Brands was experiencing a decline in sales and potential revenue. RSI NGD, discovered via referral and chosen for their cost-effective pricing and alignment with company values, assigned 6-10 employees to the project. They conducted a comprehensive assessment of existing processes, trained staff, and implemented a more customer-focused approach. The Vice President of Customer Experience at Driven Brands commended RSI NGD's expertise in customer service outsourcing, which proved invaluable in improving their operations.