Ripple IT

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Headquartered in Atlanta, Ripple IT is an IT managed services provider with additional offices in New York City. Servicing mostly small businesses in industries such as advertising and marketing, health care, and financial services, their team of fewer than 50 also offers IT strategy and cloud consulting services. They were founded in 1997.

Client Insights

Industry Expertise

Advertising & marketing

25%

Financial services

20%

Medical

20%

Non-profit

20%

Information technology

10%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 70%

Midmarket ($10M - $1B) 30%

Common Project Size

$200K-$999K 5 projects

$10K-$49K 3 projects

$50K-$199K 3 projects

Clients

  • Matchstic

Highlights from Recent Projects

Overall Rating

4.9
16 Reviews

Ripple IT was hired by TandemAI, an AI company that accelerates drug discovery, to serve as their primary managed service provider, streamline onboarding and asset distribution, and assist with the build-out of their IT infrastructure in their headquarters. Ripple IT was found through an online search and was chosen due to its proximity, budget-friendly pricing, and company culture. The team, consisting of 2-5 employees, successfully designed the company's inventory management, physical IT structure in the headquarter office, and served as their IT helpdesk. The project management was seamless and communication was maintained throughout the project.

In another project, Ripple IT was engaged by a commercial real estate development company to provide managed IT services due to the company's growth and need for faster IT support. Ripple IT installed computers, a firewall, and monitored serial numbers. They also provided onboarding for new team members and managed all Microsoft accounts. The company found Ripple IT through a Google review and chose them for their ability to resolve issues quickly. The engagement, which started in January 2022, has seen an investment of around $40,000 and is still ongoing.

EchoSpan, a SaaS HR software company, hired Ripple IT to manage their servers. Ripple IT was chosen based on a referral, their high ratings, proximity, budget-friendly pricing, and company culture. The team of 2-5 employees was tasked with the management of the production web infrastructure. The project was successfully executed, further cementing Ripple IT's reputation as a reliable IT service provider.

Timeliness

4.8

Service Excellence

4.9

Value

4.7

Would Recommend

4.9

Awards

37769

2022