Reliable Technology Services

Reliable Technology Services has been providing ongoing IT services to a law firm since June 2010. They have been responsible for resolving any computer issues, handling software installation, and managing the firm's two systems. The team has demonstrated a capacity for remote work and has worked closely with 4-5 members of the law firm over the years. The engagement, which began through a referral from the client's son, remains ongoing due to Reliable Technology Services' consistent performance and reliability.

In April 2021, the Hart Law Firm engaged Reliable Technology Services to manage a significant cyber attack that their previous IT provider could not handle. The team sprung into action, protecting the firm's data and evaluating their network. They moved the firm's data to a safer environment in the cloud, installed better malware defense software, and transitioned the firm to Microsoft Office 365. The team continues to monitor the firm's IT systems, workstations, and cloud operations to ensure their ongoing security. The firm has invested around $35,000 in this ongoing engagement.

Reliable Technology Services was hired by a church in October 2020 to upgrade their antiquated IT system. The team spent considerable time evaluating the system before proposing and implementing a comprehensive upgrade. This included installing new hardware and software solutions to address security issues and improve overall performance. The church's Operations Director works directly with the Founder & CEO of Reliable Technology Services, who delegates tasks to his team. The church has invested approximately $500,000 in this ongoing engagement. The Reliable Technology Services team was chosen for this project after outperforming other companies in an extensive interview process.