Reliable IT Services

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Reliable IT Services is an IT managed services company launched in 2009. Their small team is located in Edinburgh, Scotland. The firm provides IT managed services, Custom Software Development, IT strategy consulting, and Application Management & Support.

Client Insights

Industry Expertise

Information technology

40%

Other industries

30%

Legal

20%

Business services

10%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 40%

Common Project Size

$50K-$199K 1 project

Clients

  • Crummock Surfacing Ltd.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Reliable IT Services undertook a comprehensive project for the construction company Crummock Surfacing Ltd. The project involved integrating several systems into one to meet European quality assurance standards. The new system merged the company's email system with their record-keeping system, enabling them to save all forms of communication to specific projects. The system was designed to be user-friendly and intuitive, accessible via an iPhone. The project also involved the integration of the company's accounts package, allowing for direct data transfer and providing site managers with the ability to view and categorize purchase orders against their jobs. The timesheets were also integrated directly into the payroll system. The project, which started in May 2018, has seen several changes to its scope as the company realized they could add more features. Reliable IT Services provided continuous support throughout, even after the system went live. The project cost was upwards of £60,000 (approximately $104,000 USD). The company was highly satisfied with the results, which led to a continuous improvement of their quality assurance system.

Timeliness

5.0

Service Excellence

5.0

Value

4.0

Would Recommend

5.0