Relaytask Business Process Outsourcing

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Relaytask Business Process Outsourcing is a Customer Service Outsourcing company established in 2017. Their small team is located in Morrisville, North Carolina and Naga City, Philippines and specializes in Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Sales Outsourcing.

Client Insights

Industry Expertise

Business services

25%

Information technology

25%

eCommerce

20%

Hospitality & leisure

15%

Real estate

10%

Financial services

5%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

RelayTask LLC was contracted by Fashion Gold, an eCommerce company, to enhance their customer support operations, drive sales, and manage their social media presence. The team of 6-10 RelayTask LLC employees was tasked with responding to customer inquiries across multiple platforms, contacting customers with overdue accounts, generating qualified leads, developing and scheduling engaging social media content, and providing regular reports on various metrics. Fashion Gold chose RelayTask LLC for their high ratings, budget-friendly pricing, company culture fit, and value for cost. The project was successful, with RelayTask LLC delivering on all key deliverables and helping Fashion Gold improve their customer service, lead generation, and social media management.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0