Ratech

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Robotics Process Automation company Ratech was established in 2024. They are in Kyiv, Ukraine and have a small team. Ratech focuses on Robotics Process Automation, Business Consulting, AI Consulting, CRM consulting and SI, and more.

Client Insights

Industry Expertise

Advertising & marketing

10%

Construction

10%

Contracting

10%

Dental

10%

Electric

10%

HVAC

10%

Home Services

10%

Insurance

10%

Roofing

10%

Utilities

10%

Client Size Distribution

Small Business (<$10M) 45%

Midmarket ($10M - $1B) 45%

Enterprise (>$1B) 10%

Common Project Size

$10K-$49K 2 projects

Clients

  • BlackCore Capital
  • GetLeads
  • Webpromo
  • Levtone

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Ratech's first completed project was a contract with BlackCore Capital, a software development company based in London. BlackCore sought to automate their inbound consulting process, specifically the handling, qualification, and project briefing of incoming leads. Ratech was chosen from among several competing tech companies due to their high ratings, cost-effectiveness, and their keen understanding of BlackCore's business needs.

Upon selection, Ratech assigned a team of 2-5 employees to begin work on BlackCore's project. The result of their efforts was an AI sales agent designed to manage all inbound communications and consultations for BlackCore. This innovative system was capable of qualifying leads through natural conversation effectively eliminating the need for human management at the consultation stage. This AI agent has been designed to operate on a 24/7 basis across various voice and messaging channels.

Post completion of the project, Ratech received positive feedback for their efficient deliverables. The AI sales agent built by Ratech was proficient in collecting detailed project briefs and directly incorporated the structured data into BlackCore's Customer Relationship Management (CRM) system. This incorporation ensured the data was formatted as a ready-to-use technical brief, providing immense value for BlackCore and further establishing Ratech's credibility in the market.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0