Rapport International

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Rapport International is a translation agency based in Boston. Founded in 1997, their team of fewer than 50 solely offer translation services for small and mid-market businesses in various industries, ranging from advertising & marketing to business services and consumer products & services.

Client Insights

Industry Expertise

Advertising & marketing

10%

Business services

10%

Consumer products & services

10%

Education

10%

Information technology

10%

Legal

10%

Manufacturing

10%

Medical

10%

Non-profit

10%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 80%

Common Project Size

$50K-$199K 1 project

Clients

  • STAPLES

Highlights from Recent Projects

Overall Rating

3.5
1 Review

Rapport International was engaged by a health insurance company to provide translation services for their consumer-facing, multi-lingual marketing materials. The scope of work involved translating regulatory and legal member and customer communication documents in line with the company's contractual obligations as a state-based business. The process was straightforward: the company would provide the documents and specify the languages for translation, and once received, the company would perform quality assurance checks and resolve any issues before distribution. The project manager at Rapport International was the primary point of contact, although the owner also stepped in to meet an aggressive timeline for a product launch. The company spent between $50,000-$100,000 on Rapport International's services over a period of five years, starting from 2013. The engagement ended in early 2019 when the company transitioned to a new primary vendor.

Timeliness

5.0

Service Excellence

3.0

Value

3.0

Would Recommend

3.0