RAM BPO
visit site- $1,000+
- 10 - 49 employees
- Medellín, Colombia
Client Insights
Industry Expertise
30%
20%
15%
15%
10%
10%
Client Size Distribution
Small Business (<$10M) 5%
Midmarket ($10M - $1B) 45%
Enterprise (>$1B) 50%
Common Project Size
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Clients
- Magaya
- Freightsnap
- Harper
- Sizelabs
Highlights from Recent Projects
RAM BPO conducted a staff augmentation project for a construction company specializing in garage doors, fences, automatic gates, and access control. The construction company faced challenges in achieving excellence in their customer support services and regular business activities. RAM BPO allocated human resources with two specific roles: calendar operation and dispatch assistant and office assistant. These team members undertook tasks such as managing the full operation process, assigning jobs to field technicians, and booking customer calls. RAM BPO was chosen for this project due to a trusted referral and their competitive pricing.
In terms of the team's structure, the project involved collaboration with 2 to 5 teammates from RAM BPO. The engagement with the construction company has been ongoing since February 2026. Objectives of the project mainly focused on filling gaps in daily business operations and enhancing the service offered to their clients. The choice of RAM BPO was influenced by a referral and the cost-effectiveness of their offered services.
An undisclosed amount has been invested by the construction company in this collaboration with RAM BPO. The project has been successful in driving excellence and efficiency into their daily operations and customer support services. The working relationship between the construction company and RAM BPO remains ongoing, suggesting a positive evaluation of the project results and an appreciable level of satisfaction with RAM BPO's service.