Quality Contact Solutions

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Quality Contact Solutions is a call center solutions provider based in Aurora, Neb. that was established in 2007. Their team of more than 25 employees offers B2B telemarketing sales, B2C outsourced calls, QA, and call consulting.

Client Insights

Industry Expertise

Business services

50%

Other industries

18%

Automotive

10%

Advertising & marketing

9%

Energy & natural resources

5%

Media

5%

Financial services

2%

Telecommunications

1%

Client Size Distribution

Small Business (<$10M) 15%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 50%

Common Project Size

<$10K 3 projects

$50K-$199K 2 projects

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.6
8 Reviews

Quality Contact Solutions worked with a dental product manufacturer on a telemarketing project for a new product launch. The company aimed to reach out to those who had already tried the product, gather their feedback, and ultimately convert them to a sale. Quality Contact Solutions was tasked with following up on leads, ensuring sample delivery, and promoting the product offer. The partnership, which began in February 2019, was described as easy and straightforward, with the team constantly looking for ways to streamline and improve the process. The project manager provided immediate contact and feedback, ensuring a smooth process. Despite the original contact person switching employers, the company continues to work with Quality Contact Solutions.

Timeliness

4.4

Service Excellence

4.6

Value

4.6

Would Recommend

4.7