Protek Support

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Protek Support is an IT support company in Sandy, Utah. Founded in 2010, they have about 13 employees that serve small-business and midmarket clients in a wide range of sectors. Services include managed IT services and IT strategy consulting. 

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$200K-$999K 1 project

Clients

  • Process Technology, Inc

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Protek Support has been providing managed IT services to Process Technology, Inc., a factory automation and process instrumentation parts distributor, since July 2012. The company handles both on-site and off-site tasks, including resolving technical issues, monitoring systems, and updating equipment. Protek Support was also responsible for setting up Microsoft Office 365, virtual servers, and web hosting for the company's software platforms. The CFO of Process Technology, Inc. primarily liaises with Michelle, the Account Manager, and Eric, the CEO of Protek Support. To date, the company has invested around $300,000 in Protek Support's services. The partnership, which began when Protek Support approached Process Technology, Inc., has been ongoing for nearly a decade, reflecting the distributor's satisfaction with the IT company's work.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0