Precision IT Consulting

Precision IT Consulting was engaged by a consumer services company to manage all its IT services. The project involved providing 24/7 support for 14-15 users, each requiring different workstations, desktops, laptops, and tablets. The company was responsible for accessing the servers, providing both on-site and off-site support for all equipment systems and software, and maintaining a detailed list of all the assets to ensure they were under warranty. They also coordinated with vendors for future needs and provided ongoing direction for future planning regarding infrastructure and asset replacement. The client expressed satisfaction with the services, citing Precision IT Consulting's competitive pricing and comprehensive service as key factors in their decision to engage them.

The company was also hired by a city pooling authority to improve its IT infrastructure and provide technical and hardware expertise. The scope of work included running the server, managing emails, and answering basic technology questions related to network setup, computer hardware administration, programs, and software licensing. The client lauded the team for their expertise and responsiveness, noting that they've worked with about seven individuals from Precision IT Consulting, including a client liaison, two lead techs, a manager, the owner, and an accounting person.

Finally, Precision IT Consulting was contracted by a medical device startup to manage the company's laptops and wifi. The team was also tasked with fixing a laptop after it crashed. The client chose Precision IT Consulting based on a referral and was pleased with the quick and efficient service. The project was handled by one employee from the company.