Polontech (Jira, Confluence, Agile, ITSM)

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Polontech is an IT consulting company headquartered in San Francisco with additional offices in Warsaw, Poland, and Belarus. The company was founded in 2010 and currently has a team of 16 employees. Polontech provides custom software development, web development, IT managed services, and IT strategy consulting. 

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$10K-$49K 3 projects

$50K-$199K 2 projects

Clients

  • Nokia

Highlights from Recent Projects

Overall Rating

4.8
6 Reviews

Polontech completed a project for Speech Processing Solutions, a smart voice solutions company, to update their self-hosted JIRA instance and optimize their workflow. The project involved data analysis, workflow reshaping, and migration to the cloud. The project, which ran from September 2020 to March 2021, was successfully completed with a total investment of $18,000 USD. The client was pleased with the knowledge and expertise of Polontech's team lead, Alex.

Polontech was hired by a large software company to provide infrastructure consulting and support. The project involved working on both internal and customer-facing software, managing server infrastructures and databases, and creating a product documentation site. The engagement, which started in November 2015, is ongoing with an annual cost of $40,000-$50,000. The client praised Polontech for their professionalism and high-quality execution.

Polontech worked with Smart Parts, an internet retailer, to remodel their business processes and develop support systems. The aim was to limit the number of support agents, distribute workload evenly, and track all customer requests. Polontech analyzed the existing business processes and proposed a solution for the service desk. The project was completed in less than two years with an investment of approximately £100,000. The client appreciated Polontech's ability to expand the capabilities of their solution by integrating it with JIRA and Zendesk.

Timeliness

4.7

Service Excellence

4.8

Value

4.9

Would Recommend

4.9