Plugg Technologies

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Plugg Technologies is a telephone answering service founded in 2022. The firm focuses on Call Center Services, IT managed services, IT strategy consulting, Staffing, and more and has a midsize team. The firm is headquartered in San Francisco, California.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Plugg Technologies was engaged by Rapid Reach Inc, a marketing company, for a six-month staffing project. Rapid Reach wanted to expand its team with one individual based in Latin America for operations and another for technical services. Plugg Technologies managed the recruitment process from start to finish, sourcing, vetting, and placing two LATAM-based team members. Upon completion of the successful hires, Plugg Technologies continued its engagement with hands-on project management.

The operations hire bolstered Rapid Reach's capacity to grow by creating and documenting necessary business processes. On the other hand, the technical hire fortified the company's ability to deliver by crafting solid infrastructure for customer service. Thanks to the exceptional collaboration with Plugg Technologies, Rapid Reach Inc. kept pace with its growth without compromising the speed or quality of service.

The partnership with Plugg Technologies was valued at approximately $50,000. The project ran from April to October 2025. The decision to work with Plugg Technologies over others was influenced by their proximity, budget-friendly pricing, cultural compatibility, and justified cost-value ratio. Other dynamics of this collaboration included the engagement of two to five Plugg team members.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0