Pilot Freight

visit site

Pilot Freight is an air freight company. They are in Alexandria, Australia and have a small team. Their services include air freight, customs brokerage, ocean freight, and trucking.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.0
1 Review

Pilot Freight was engaged by a machinery packaging firm to address their logistics needs. The director of procurement and supply chain at the firm sought Pilot Freight's assistance in developing a forecast or plan for shipping items, which had been a challenge due to capacity and availability issues. Pilot Freight provided regular forecasting calls and analyzed the data given by the client, including tentative shipping dates, dimensions of materials, and if any hazardous items were to be shipped. This allowed Pilot Freight to plan their shipping capacity accordingly, whether it was by air, ship, or ground. The team at Pilot Freight, composed of 2-3 people including an account manager, worked with the client from January 2013 to October 2019. The client was satisfied with the services provided by Pilot Freight, noting that they proved themselves in certain areas, which led to more business for Pilot Freight. The client appreciated that their logistics needs were effectively addressed, preventing any panic when it came to shipping items.

Timeliness

4.0

Service Excellence

4.0

Value

3.5

Would Recommend

4.0