Pillars

Pillars, a reputable IT managed services company was contacted to invigorate the online infrastructure for a global manufacturing company. The primary aim was to enhance security and stability, manage day-to-day cloud operations, and establish reliable backups and monitoring systems. The decision to partner with Pillars was based on their attractive company culture, value for cost and a trustworthy referral. Pillars began with a thorough assessment of existing systems, identifying potential risks and areas for improvement.

Soon, a competent team of 2 to 5 Pillars' professional members embarked on the challenge. The main task at hand was to review, improve and oversee the production infrastructure operations for the marked company's website and online services. Access to systems was managed under pre-agreed security protocols. Before jumping into changes, Pillars took time to comprehend the client's business operations and services. This methodical approach facilitated the successful delivery of key services such as prioritized recommendations, server monitoring and alerting, automated backups with proven recovery procedures.

Following the implementation period, Pillars has become responsible for maintaining the ongoing operation of the production infrastructure. They have shown great professionalism and expertise in responding to issues and disruptions and providing invaluable support. The collaboration proved highly beneficial for the client, as they experienced enhanced security, more stable infrastructure, and reliable backup systems, demonstrating Pillars’ firm commitment to excellence.