The Paro Consulting Group

The Paro Consulting Group was hired by a Christian program to conduct an in-depth evaluation of their current CRM system. The project involved assessing the system's strengths, weaknesses, and areas for improvement, documenting its functionalities, and outlining requirements for a potential new CRM system. The Paro Consulting Group also ensured that the new CRM system would support third-party system integrations and meet PCI and HIPAA compliance requirements. The team created detailed demo use cases to ensure consistent product demonstrations across multiple CRM solutions and supported the organization with evaluations of SGA Pulse and Traction Rec solutions.

In another project, an information technology company hired The Paro Consulting Group to help align their IT and digital teams and build a robust digital strategy. The project involved building an architecture for a seamless Single Sign-On solution across all digital tools, conducting infrastructure assessments to select the optimal strategy and tools, and completing vendor evaluations. The Paro Consulting Group also developed a comprehensive integration strategy between teams and digital tools and provided assistance with technical architecture and planning. The project resulted in an improved customer experience and a more efficient digital infrastructure.