Pact-One Solutions, LLC

Pact-One Solutions, LLC was hired by Christensen Dental to manage all of their IT needs. The dental practice sought a reliable IT provider who knew their software and was well-established in the community. Pact-One Solutions, LLC was selected due to their proximity and alignment with the company's values. With a team of 2-5 employees, they worked closely with other software vendors to resolve issues in a timely and friendly manner. The Office Manager of Christensen Dental expressed gratitude for their excellent service and the strong relationship that was built.

Pact-One Solutions, LLC was also engaged by Aadland Dental, a high-tech dental office, to manage their network and cybersecurity. The office was looking for a seamless digital flow, protection from cyber threats, and quick solutions for issues or new technology. The company was chosen due to their proximity, cultural fit, and alignment with the company's values. Pact-One Solutions, LLC has been instrumental from the startup phase, maintaining the network, troubleshooting issues, and consulting on future tech investments. The office manager commended them for keeping the company safe and informed in the field of cybersecurity.

Foster City Oral Surgery Specialist employed Pact-One Solutions, LLC to manage their IT services with the goal of reducing technical stress. The company handled all aspects of IT, including problem-solving, network connections, phone line and website queries, and general computer issues. They also provided software protection, remote support, software installation, and hardware updates. The engagement, which started in June 2016, is ongoing, and the oral surgery clinic invests approximately $10,000–$15,000 per year in their services. The office manager praised the team for their on-site and remote support, noting the successful system update that replaced four computers in their office.