Outboxers

Outboxers was hired by Greenlight, a SaaS product company, to validate the usefulness of their HR product, Quest.gl. The project began with a workshop to understand the company's needs, followed by the development of a methodology to guide feedback from partners, stakeholders, and key audiences. After conducting comprehensive interviews, Outboxers used their findings to suggest improvements for the original solution. The team was composed of a project manager and several sociologists. The project successfully identified and addressed pain points, strengthening Greenlight's unique selling proposition.

Broker Trust, the largest broker pool in the Czech Republic, engaged Outboxers to help boost the sale of financial products. The project aimed to create an innovative, customer-centric finance product and increase the company's market share. Outboxers used a Human-Centered Design (HCD) methodology, conducting market research and interviews to gain insights into customer needs. The team then generated a range of creative ideas, selecting the best for prototyping. The project team was a mix of Outboxers staff and Broker Trust Product Department members. The project was successful, with the company moving into the Prototyping/Validation phase.

Outboxers was contracted by one of the largest banks in the Czech Republic to build a prototype for a financial product comparator platform. The platform, designed to be an e-shop, allows users to compare different loan providers. The project involved a design sprint that resulted in a prototype which was then tested with customers. The Outboxers team consisted of a designer, a coder, and a market researcher. The team successfully delivered the prototype and valuable customer feedback. The collaboration is ongoing.