Otto IT

Otto IT provided managed IT services for Merri Outreach Support Service, a nonprofit organization dedicated to ending homelessness. The organization sought Otto IT's expertise to update their technology, enhance reporting, provide IT support to their team, improve cybersecurity, and manage their IT in the cloud. Otto IT, chosen for their high ratings, cultural fit, and referrals, assigned 6-10 employees to the project. They transitioned the organization to a modern, cloud-based system, removing previous limitations and allowing seamless access regardless of location. This transition improved efficiency and security, allowing the organization's staff to focus on providing excellent service without tech-related disruptions. Otto IT's comprehensive approach, including staff training and thorough documentation, ensured smooth operations and supported future growth. Their expertise not only addressed immediate needs but also positioned the organization for ongoing success with a more flexible and robust IT framework.