OST

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OST is a small IT managed services company launched in 2010. Their services include IT managed services, cybersecurity, IT strategy consulting, and cloud consulting & SI. The firm is in Newport, Rhode Island.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$10K-$49K 4 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

OST has completed a project for Newport Classical, a performing arts nonprofit, where they provided year-round IT support. They were responsible for managing the organization's cybersecurity and web-based servers, as well as installing necessary software. The main point of contact was the owner of OST, Michael, but the company also provided a 24/7 help desk service. The organization invested approximately $7,000 annually for these services. The executive director of Newport Classical, who joined in January 2021, confirmed that they are still working with OST.

For the law firm Urso, Liguori & Micklich, P.C., OST offered managed IT services. The firm required assistance with offsite backups, server security, and installation. OST initially provided servers, desktops, laptops, and battery backup systems when the firm rebranded and reopened. They also helped the firm set up offset backups and office hard wiring. Currently, OST provides ongoing IT support, which includes managing hardware and software and resolving technical issues. The firm spends around $900 per month and has invested between $35,000 and $40,000 so far. The partnership began in January 2019 and is still ongoing.

OST has also provided IT services for a weekly newspaper company. The owner chose OST due to its local ownership and excellent reputation. The owner of OST, Mike Anderson, worked directly with the newspaper company to provide their IT services. The owner of the newspaper company did not provide specifics on the scope of the project or the investment made, but expressed satisfaction with OST's services.

Timeliness

5.0

Service Excellence

5.0

Value

4.8

Would Recommend

5.0