OS ITservice - San Diego IT Support, IT Services, Managed IT Services, Networking
visit site- $1,000+
- 10 - 49 employees
- San Diego, CA
OS ITservice is an IT support company based in San Diego with an office in Chicago. The company, founded in 2015, has a team of more than ten that provides IT strategy consulting, cybersecurity, IT managed services, and web development services to small and midmarket companies in various industries.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
Small Business (<$10M) 80%
Midmarket ($10M - $1B) 20%
Common Project Size
$10K-$49K 2 projects
$50K-$199K 2 projects
Clients
- Chicago Transit Authority
Highlights from Recent Projects
OS ITservice - San Diego IT Support, IT Services, Managed IT Services, Networking, was engaged by a law firm to set up security cameras and an automatic dialing system for their call center. The firm was dealing with high traffic in their office and a manual dialing system that was slowing down operations. OS ITservice successfully installed a fixed security camera system, providing the firm with the ability to monitor activities in their office. They also set up an efficient autodialer for the call center, which greatly improved the firm's operations. The law firm expressed satisfaction with the services provided, and the engagement is still ongoing.
The company was hired by a transportation authority office to set up a new server room at their Rosemont location. The goal was to build an Active Directory server for their employees, adhering to all security and policy standards requested by the CTA. After receiving estimates from five different vendors, the transportation authority chose OS ITservice based on the technical knowledge of their project manager, Alex. The project involved setting up a Shared VPC, configuring firewall rules, deploying Managed Microsoft AD in a single region, creating a management VM and joining it to the domain, and using a delegated administrator to connect to Managed Microsoft AD. Alex coordinated the project between on-site and remote technicians.
OS ITservice was contracted by a restaurant ordering platform to develop a web application. The client wanted to create a system that would eliminate the need for servers in restaurants, allowing customers to scan QR codes to place orders. OS ITservice developed a web-based application that works similarly to delivery apps. The software has three versions – basic, standard, and premium, each with a different price. The team set up the database, payment gateway, and the QR code functionality. The client was particularly impressed with OS ITservice's ability to understand the project and deliver within two months, a timeline that was crucial for the client.