OS ITservice - San Diego IT Support, IT Services, Managed IT Services, Networking

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OS ITservice is an IT support company based in San Diego with an office in Chicago. The company, founded in 2015, has a team of more than ten that provides IT strategy consulting, cybersecurity, IT managed services, and web development services to small and midmarket companies in various industries.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$10K-$49K 2 projects

$50K-$199K 2 projects

Clients

  • Chicago Transit Authority

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

OS ITservice completed a web development project for a restaurant ordering platform. The client had an innovative idea to eliminate the need for servers in restaurants by using QR codes for order placement. The biggest challenge was to develop this system promptly amidst a full lockdown. OS ITservice developed a web application similar to delivery apps, which allowed customers to scan QR codes and place orders directly. The software had three versions - basic, standard, and premium, each with a different price. OS ITservice set up the database, payment gateway, and the QR code functionality. The project was completed in two months, which was much quicker than other quotes the client had received. The total investment for this project was $140,000.

OS ITservice provided security and call center services for a law firm. The client wanted to set up security cameras in their office and an autodialer for their call center. The team set up a fixed security camera system and an autodialer for the call center. The client found OS ITservice on Craigslist and has been working with them for over a year. The client appreciated the way OS ITservice handled problems and got things done. The total amount spent so far is $50,000, with a monthly fee for the autodialer. The partnership started in July 2021 and is still ongoing.

OS ITservice was hired by a transportation authority office for IT setup. The client needed a new server room set up in their Rosemont location with an Active Directory server for their employees, with all security and policy standards requested from CTA. OS ITservice was chosen over other vendors due to their technical expertise. The project involved setting up a Shared VPC, configuring firewall rules, deploying Managed Microsoft AD in a single region, creating a management VM, and using a delegated administrator to connect to Managed Microsoft AD. Alex, the project manager, coordinated the project between on-site and remote technicians.

Timeliness

5.0

Service Excellence

5.0

Value

4.9

Would Recommend

5.0