OpsWay

OpsWay collaborated with a web and marketing agency that built and maintained e-commerce sites for large companies. As the project manager and director of operations, the client was looking for reliable development partners. OpsWay started as web development partners and later became the primary support company, handling 90% of the support activity. They provided 24/7 operations to customers worldwide, ensuring 99.99% uptime for the sites with scalability options. Their services included development, testing, deployment, server, and call support, as well as continuous enhancement work for the sites. The client has not worked with OpsWay for two years but has used them as consultants for developed processes at his current company.

OpsWay worked with an e-commerce agency in New York City, focusing on the implementation and development of e-commerce websites. The Senior Vice President of E-Commerce and Operations was in charge of e-commerce web projects and managed development partners, including OpsWay. The agency required additional resources for their projects, and OpsWay served as a support team and development partner. They handled projects from design to deployment and also provided website maintenance services. The work is ongoing, and the financial details of the initiative are confidential.

OpsWay worked with a car parts retailer in India aiming to create custom software for the spare parts market. The CEO and founder of the company explained that typical software does not exist for this niche, and the data architecture is very specific. OpsWay was selected after several meetings with the CEO and CTO because they demonstrated a deep understanding of the company's needs and specifications. The company invested about $150,000 with OpsWay, and the project was divided into several milestones. They are currently on the second milestone and preparing to complete the third.