ongoingIT by Motava

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OngoingIT by Motava, an IT managed services company, was established in 2003. Their small team is headquartered in San Francisco, California and San Jose, California and provides IT managed services, Custom Software Development, cloud consulting & SI, Cybersecurity, and more.

Client Insights

Industry Expertise

Manufacturing

40%

Business services

20%

Education

20%

Information technology

10%

Telecommunications

10%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$10K-$49K 2 projects

<$10K 1 project

Clients

  • Queen of Apostles School

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

OngoingIT was hired by a steel detailing company to manage their network infrastructure, security, and handle day-to-day workstation issues. The vendor was chosen for their knowledge and responsiveness. Over a decade, they successfully managed the network, upgraded servers, firewalls, and broadband on several occasions. The company expressed high trust in OngoingIT's abilities and typically worked with 2 to 5 of their team members depending on the project.

A law firm engaged OngoingIT for continuous IT support and to transition their physical server to the cloud while ensuring adequate backup. The firm chose OngoingIT for their responsiveness. The project involved multiple computers and users in different locations. It took a couple of days to completely transfer data, with OngoingIT's engineer providing significant help. The law firm primarily worked with two individuals from OngoingIT, Alex Jumbei and Mike Desales.

A non-profit fraternal organization hired OngoingIT for network connectivity, infrastructure setup, and ongoing tech support. They were chosen based on their proximity, budget-friendly pricing, and a referral. OngoingIT was instrumental in upgrading the organization's antiquated system, setting up new infrastructure and email servers, and providing training for the team. They also offered on-call tech support at all hours. The organization primarily communicated with OngoingIT through in-person meetings.

Timeliness

5.0

Service Excellence

4.9

Value

4.8

Would Recommend

4.9