OLYMP BPO

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OLYMP BPO is a Prishtina, Kosovo-based telephone answering service. The midsize company was founded in 2018. Their team offers Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, IT managed services, and more.

Client Insights

Industry Expertise

Telecommunications

30%

Business services

10%

HVAC

10%

Information technology

10%

Retail

10%

Roofing

10%

Supply Chain, Logistics, and Transport

10%

eCommerce

10%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Since April 2022, OLYMP BPO has provided ongoing customer support outsourcing for a call center company seeking faster response times and more consistent service quality.
Its 15-agent team manages inbound calls, answers customer questions, resolves issues, and assists customers throughout their experience.
The client selected OLYMP BPO through a referral, citing geographic proximity, competitive pricing, cultural compatibility, and aligned company values.
The continuing engagement reflects positive client feedback regarding the partnership and OLYMP BPO’s ability to support customer service operations.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0