NSOCIT

NSOCIT was commissioned by a solar company to provide comprehensive managed IT services. The CEO sought NSOCIT's services due to their high online ratings, competitive pricing, and company culture fit. Their requirement included a swathe of services like helpdesk support, system/network management, and cybersecurity. The team of 2-5 employees from NSOCIT swiftly responded to their fast-growing needs by offering on-site support and deploying laptops for the company's new hires.

The IT professionals of NSOCIT were given the responsibility of administering their systems, mostly Virtual Machines (VMs) running on Windows/Linux Servers, alongside maintaining their ESXi hosts. The firm offered efficiency and reliability in managing their network infrastructure, primarily taking care of their Cisco switches and the Sonicwall Firewall. This ensured steady wifi and internet connections, crucial for the solar company's operations.

Along with network and system management, NSOCIT offered high-level cybersecurity measures for the solar company. This included Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), email protection, vulnerability management, frequent system patching, updates to third-party apps, and carrying out compliance reviews. Overall, NSOCIT lived up to the CEO's expectations by aligning their services perfectly with the company's values and providing good value for the cost.