NPI Technology Management

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NPI Technology Management is an IT company in South Burlington, Vt. Founded in 1988, they have about 17 employees that serve mostly small businesses in the healthcare, manufacturing, and financial sectors. Services include managed IT services, cybersecurity, and IT strategy consulting.

Client Insights

Industry Expertise

Manufacturing

40%

Financial services

20%

Medical

20%

Business services

10%

Dental

10%

Client Size Distribution

Small Business (<$10M) 90%

Midmarket ($10M - $1B) 10%

Common Project Size

$200K-$999K 1 project

Clients

  • International Coins &amp; Currency

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

NPI Technology Management provided IT services to International Coins & Currency, a mail-order and internet-based company selling coins and collectibles. After the company's in-house IT person retired, NPI took over, updating outdated hardware and operating systems. Now, they manage all IT services and provide support, with a team of 5-6 people working on the project. The client found NPI through an advertisement and chose them over others due to their reasonable pricing and commitment. The engagement, which costs around $60,000 a year, started in September 2013 and is ongoing.

In another project, NPI Technology Management has been providing IT services to a Vermont-based accounting firm for about 30 years. The firm, which has 22 staff members and serves 3000 clients, transitioned into the digital age with the help of NPI. The IT company helped the firm become a tech-savvy, almost paperless company, implementing firewalls, cloud technology, and more. The client works with a team of five from NPI, three handling general service orders and two responsible for higher-level infrastructure. The engagement, which started in October 1990, is ongoing. The partnership began when one of the firm's partners, who knew someone from NPI, decided to support a small, local business.

Timeliness

4.3

Service Excellence

5.0

Value

4.5

Would Recommend

5.0