Nordicom AB
visit site- Undisclosed
- 10 - 49 employees
- Örebro, Sweden
Nordicom AB is a customer service outsourcing company. Launched in 2019, the team offers customer service outsourcing. Their small agency is in Örebro, Sweden.
Client Insights
Industry Expertise
15%
15%
15%
15%
15%
15%
10%
Client Size Distribution
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 60%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Nordicom AB was hired by Digihelp AB, an IT consulting firm, with the objective of minimizing administrative tasks, increasing customer service, and reducing costs. The CEO of Digihelp discovered Nordicom through an online search and chose them due to their high ratings, good value for cost, referrals, and alignment of company values. The project involved a team of 2-5 employees from Nordicom. The scope of work included a thorough review of Digihelp's administrative steps to identify areas for outsourcing. Three key areas were identified and outsourced to Nordicom. The project also included the integration of systems and the development of standard operating procedures for the administrative tasks now handled by Nordicom. The CEO of Digihelp was pleased with the results, highlighting the efficiency and professionalism of the Nordicom team.