Nickel Idealtek Inc

Nickel Idealtek Inc. was hired by Marberry Machine, Inc., a contract manufacturing company, to provide IT management and consulting services. The company, which operates in the Energy, Defense, Mining, and Aerospace industries, did not have the capacity for a full-time employee to manage their IT requirements. Nickel Idealtek Inc. was tasked with overseeing the company's network, security, MRP migration, server configuration, cybersecurity planning, hardware and software upgrades, email, and web hosting.

Nickel Idealtek Inc. was chosen for the project due to their relevant experience, knowledge, professionalism, and long-term outlook. The vendor was able to provide the best possible solution within the client's budget. The project kicked off with Nickel Idealtek Inc. examining the client's existing configurations, installing a remote access point for diagnosing network issues, installing a new server, and updating the antivirus and malware selection for better security.

Over the years, Nickel Idealtek Inc. has assisted the client in migrating to E2 MRP software, selecting PCs for CAD/CAM Engineers, configuring laptops and remote access for working from home, repairing PCs, troubleshooting software, designing and installing a wireless network in the client's 45,000 sq ft manufacturing facility, addressing spam emails, and recovering the system from a ransomware attack. The team from Nickel Idealtek Inc., consisting of the owner, Nigel, and several technicians, has been praised for their promptness, efficiency, and effectiveness in resolving issues.