Nexplay Consulting Inc.

Nexplay Consulting Inc. was hired by Balboa Bay Resort to troubleshoot a major failure on their PMS server motherboard. Despite the challenge of the issue occurring on one of the busiest days of the year, Nexplay was able to quickly allocate a top-tier engineer to assist. With the help of the company president and director of infrastructure, the problem was successfully fixed in a timely manner. The client appreciated Nexplay's ability to escalate and resolve the issue promptly.

For a boutique hotel in Williamsburg, Brooklyn, Nexplay Consulting Inc. provided support for their OPERA needs. The hotel found it challenging working with Oracle directly, and Nexplay was able to correct and assist with their OPERA needs in a time-efficient manner. The projects included updating many configurations from their OPERA property management system, creating new reports for the accounting department, and doing a general cleanup of their PMS system. The client commended Nexplay for their responsiveness and efficiency.

A historic hotel in California engaged Nexplay Consulting Inc. for their managed IT services. The hotel required a team that could provide immediate support for a wide range of issues round the clock. Nexplay stood out among other vendors for their experience with the multitude of software used on the premises, and their in-house Oracle division. They facilitated a major version update of Opera with minimal notice and successfully migrated all interfaces for the property to the new version of Oracle. The client appreciated Nexplay's constant communication throughout the project.