Network Remedy

Network Remedy partnered with a large non-profit organization in Santa Clara County, California, to revamp their IT operations. The non-profit, which serves over 3,000 children and families, was struggling with an outdated and ineffective IT system. Network Remedy stepped in to restructure the company's IT operations, managing logistics in the server room, migrating the company to Office 365, rebuilding old computers, ordering new equipment, and implementing a new time clock system. They also worked with the company's vendors for copiers and trained staff on the new systems. The company has been working with Network Remedy for over 2 years, and the partnership continues to be successful.

In another project, Network Remedy collaborated with a small biotech company to enhance their security and collaboration systems. The company was struggling to manage their growing IT needs and needed a more efficient system. Network Remedy implemented a better firewall, set up an active directory server with network drives for easier document access, and backed up the company's data to the cloud. The biotech company has been working with Network Remedy for two years and continues to expand their services due to the success of the partnership.

Network Remedy also worked with a general contracting firm to improve their IT infrastructure and help desk services. The company had outgrown their previous IT provider and needed a more scalable solution. Network Remedy provided the backbone to the company's infrastructure, set up networks at all three main offices and dozens of job sites, and offered end-user support for technical issues. They also managed all procurement of hardware and software. The company has been working with Network Remedy since March of the current year and invests between $25,000 and $30,000 a month in their services.