Network Elites

Network Elites was hired by Atlantic Housing to provide Level 1 & Level 2 IT support services as the company continued to grow. The decision to choose Network Elites was made after reviewing multiple Managed Service Providers (MSP's) in the DFW area, with the professionalism and open communication of Network Elites standing out. The company provided support for the entire IT infrastructure of Atlantic Housing, including dedicated time each week for project-based work. They also conducted a thorough security review of the organization to promote IT best practices. The IT Manager of Atlantic Housing reported a great relationship with the CEO, upper-level support staff, and technicians of Network Elites.

Vince Hagan, a concrete batching equipment manufacturer, engaged Network Elites for their managed IT services to handle their IT needs. The company was chosen after a careful review of different service providers, with Network Elites offering a reasonable quote for the services needed. The services provided by Network Elites included managing the network and security, providing on- and offsite backup IT support, installing multiple software and hardware, and facilitating the migration from one office building to another by installing fiber-optic internet and running new lines. The IT and service operations manager at Vince Hagan reported working with everyone on Network Elites' team, from the owner to their technical support team. The partnership, which began in January 2019, has involved an investment of roughly $100,000 and is ongoing.