NETCONFIG

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IT managed services company NETCONFIG was established in 1999. They are located in Westville, South Africa and Randburg, South Africa and have a midsize team. Their services include IT managed services, IT strategy consulting, cybersecurity, and mobile app development.

Client Insights

Industry Expertise

Financial services

30%

Manufacturing

25%

Supply Chain, Logistics, and Transport

25%

Hospitality & leisure

15%

Non-profit

5%

Client Size Distribution

Small Business (<$10M) 90%

Midmarket ($10M - $1B) 10%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

NETCONFIG successfully provided managed IT services for one of the largest exporters and importers of frozen meats in South Africa. The company required IT support, which NETCONFIG provided by hosting and managing their server, ensuring constant uptime, and resolving any arising issues. The team also provided 24-hour support both on and offsite, offering more staff to assist the departments within the organization. NETCONFIG implemented multiple system backups throughout the network, ensuring a secure and reliable system even in the face of potential threats like ransomware or hackers. They also facilitated the onboarding of new employees by ensuring proper user setup and access. Recently, they assisted the company in transitioning to a new server and provided basic training for the internal team. The engagement, which began in January 2014, is ongoing, and the company has expressed satisfaction with the professional and simplified environment created by NETCONFIG.

Timeliness

4.0

Service Excellence

4.5

Value

4.5

Would Recommend

5.0