My Salon Desk
visit site- Undisclosed
- 10 - 49 employees
- Boston, MA
My Salon Desk is an answering service company in Boston, Massachusetts. The small agency was launched in 2018. Their team provides call center services and digital strategy.
Client Insights
Industry Expertise
50%
50%
Client Size Distribution
Small Business (<$10M) 80%
Midmarket ($10M - $1B) 20%
Common Project Size
$10K-$49K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
My Salon Desk embarked on a project with a tech-infused beauty salon providing Vegan Mink lash services powered by LED Gel technology. The salon, led by their Director of Operations, sought My Salon Desk’s assistance for a virtual answering service, handling incoming calls, texts, and web inquiries. Additionally, the salon aimed to boost customer acquisition through Google and Facebook Advertising. My Salon Desk, chosen for their high ratings, good value for cost, and referrals, assigned 6-10 employees to this project. Their role included managing the salon's digital PPC advertising campaigns, performing instant lead follow-up, and overseeing the salon's efforts to boost influencer marketing.
In a separate project, the owner of a MedSpa enlisted My Salon Desk's services to improve their customer service and never miss out on potential new clients. The owner sought more time to see clients, leading to the decision to outsource call center services. My Salon Desk was chosen based on their high ratings and affordable pricing. The scope of work involved answering phones, responding to customer queries, and booking appointments. The project was successful, with My Salon Desk delivering on their promise of top-notch customer service and efficient appointment scheduling, allowing the MedSpa owner more time to attend to clients.