My Salon Desk
visit site- Undisclosed
- 10 - 49 employees
- Boston, MA
Client Insights
Industry Expertise
50%
50%
Client Size Distribution
Small Business (<$10M) 80%
Midmarket ($10M - $1B) 20%
Common Project Size
$10K-$49K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
My Salon Desk was contracted by a tech-infused beauty salon to manage their virtual answering service and digital PPC advertising campaigns. The salon, which specializes in vegan mink lash services powered by LED gel technology, sought to boost customer acquisition through improved response to incoming calls, texts, and web inquiries. My Salon Desk had a team of 6-10 employees assigned to this project. They were selected based on their high ratings, value for cost, and referrals. The team successfully managed the salon's phone, text, and email communications, and led their digital advertising efforts. They also oversaw the salon's influencer marketing initiatives.
The owner of Units Injection Spa hired My Salon Desk to provide call center services. The main objectives were to free up more time for client interaction, ensure no opportunities for new clients were missed, and enhance customer service. My Salon Desk was chosen for their high ratings and budget-friendly pricing. The scope of work included answering phones, responding to customer inquiries, and booking appointments. The team from My Salon Desk effectively managed these tasks, helping the spa improve its customer service and client management efficiency.