MORE DM

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Marketing strategy company MORE DM was founded in 2018. Based in Sandton, South Africa, their small team offers marketing strategy, direct marketing, conversion optimization, content marketing, and more.

Client Insights

Industry Expertise

Other industries

40%

Medical

20%

eCommerce

20%

Education

10%

Hospitality & leisure

10%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 70%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

MORE DM was hired by a boutique fitness studio to develop a messenger chatbot that aimed to promote member growth and increase sales. The goal was to automate customer service and create a CMS to enhance member loyalty. MORE DM was chosen for their deep marketing knowledge in chatbots and their evident understanding of the client's business and market needs. The company took the time to understand the client's challenges, opportunities, and customer profiles before delivering a two-phase strategy. The chatbot was developed on the ManyChat platform and integrated with the client's CRM software. It also incorporated SMS and Mobile Wallet platforms as part of the marketing strategy. A Natural Language Processing (NLP) database was created for the chatbot to understand user inquiries. The client's team was given viewer access to review flows, sequences, and data. The client praised MORE DM for their passion, straightforward approach, and commitment to understanding their business. All interactions were overseen by a lead from MORE DM, with the client's team dealing with strategy, reporting, or contract amendments.

Timeliness

0.3

Service Excellence

0.3

Value

0.3

Would Recommend

0.3