Mocha Designs
visit site- $10,000+
- 2 - 9 employees
- Danville, CA
Client Insights
Industry Expertise
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Client Size Distribution
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Common Project Size
<$10K 1 project
Clients
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Highlights from Recent Projects
Mocha Designs was hired by Titan Horizons, a nanotechnology product company, to tackle a range of challenges related to their WooCommerce-based webstore. The project focused on resolving issues with the integration and functionality of the webstore, ensuring seamless synchronization between WooCommerce, QuickBooks Online, and ShipStation. They also needed to configure shipping zones to handle domestic and international orders accurately, especially for HAZMAT products. Mocha Designs was chosen for their high ratings, proximity, budget-friendly pricing, and alignment with company values. A team of 2-5 employees was assigned to this project.
Mocha Designs successfully tested and troubleshooted the connection between WooCommerce and ShipStation, ensuring that paid orders were accurately reflected. They resolved issues where orders were not syncing correctly between the platforms and ensured that tracking numbers were only generated through ShipStation to maintain accurate shipping labels and tracking data. They also automated the order status and tracking updates, eliminating the need for manual input. Additionally, they enhanced the customer dashboard to potentially display tracking information and relevant shipping details.
The team at Mocha Designs also worked on configuring and troubleshooting shipping zones. They fixed the issue of incorrectly calculated shipping costs for Hawaii and Alaska, ensuring that handling and HAZMAT fees were applied and UPS shipping fees were accurately calculated and displayed. They addressed an error message for international orders where shipping options were not found and updated the message to guide customers to contact the company for a HAZMAT shipping quote or reach out to a European distributor. They also ensured that shipping options and fees for Canadian orders were correctly configured and displayed. The client was pleased with the high-quality work delivered by Mocha Designs, praising their professionalism and efficiency.