Mellon Group of Companies

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Mellon Group of Companies is a Warszawa, Poland-based call center service and customer service outsourcing company. The large team focuses on call center services and customer service outsourcing. The firm was launched in 1994.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 1 project

Clients

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Highlights from Recent Projects

Overall Rating

4.5
1 Review

Mellon Group of Companies was hired by BT Direct, a financial solutions company offering credit cards and loans for durable goods, to create an onboarding program for their clients. The main goal of the project was to ensure a contact rate above 80% and increase credit card activation and usage up to 25% following the call. The decision to hire Mellon Group of Companies was influenced by a referral and their competitive pricing that fit BT Direct's budget. The project was executed by a team of 6-10 employees from Mellon Group of Companies. The results met the set objectives, demonstrating the company's ability to deliver high-quality services within the client's budget.

Timeliness

5.0

Service Excellence

5.0

Value

4.0

Would Recommend

5.0