Medical IT Services Australia

Medical IT Services Australia was hired by a growing medical clinic to provide IT consulting and system integration services. The company was struggling to manage and dispatch its requirements due to an outdated work system. Medical IT Services Australia was tasked with the implementation of a scalable work order system. The vendor thoroughly researched multiple systems before presenting the options, along with their pros and cons, to the client. The chosen system was implemented, the legacy data migrated, and the IT business workflows standardized. The new system had the ability to automatically assign orders and monitor their status. The CTO of Medical IT Services Australia was the main point of contact, supported by a team of three IT specialists.

A private dental clinic in New South Wales hired Medical IT Services Australia to manage their IT services. The clinic was experiencing several IT issues, including printing failures and network disconnections. After contacting the vendor and receiving immediate assistance with their printer issue, the clinic decided to engage them as a full-time IT consultant. The vendor's team, led by a technical support specialist named Alex and his assistant, resolved the network failures and connectivity issues by removing old cables and installing high-quality CAT 6 ones. They also refreshed the software and serviced the hardware equipment, including monitors, switches, and computer systems. The project resulted in the successful resolution of the clinic's IT issues.