Medical IT Services Australia

Medical IT Services Australia was hired by a medical clinic to provide IT consulting and system integration services. The clinic was struggling with an outdated work system and sought a scalable solution that could grow with their company. The vendor was chosen for their professional service, after an online search and interviewing process. Medical IT Services researched various work order systems, presented the clinic with a list of pros and cons for each, and ultimately implemented a chosen system. They migrated legacy data, standardized IT business workflows, and configured features like automatic order assignment and status monitoring. The vendor's CTO and three IT specialists were involved in the project. The client appreciated the vendor's professional service and the ease with which they could choose a system thanks to the provided pros and cons list.

A private dental clinic in New South Wales hired Medical IT Services Australia to manage their IT services. The clinic was experiencing multiple IT issues such as printing failures and network disconnections. They found the vendor through a Google search and were impressed by their immediate response and remote assistance. The vendor helped solve the clinic's printer issues, replaced old network cables with high-quality CAT 6 cables, refreshed software, and serviced hardware equipment like monitors, switches, and computer systems. The vendor's main technical support provider, Alex, and his assistant were involved in the project. The client praised the vendor's quick response and effective remote assistance.