MaxValid
visit site- $5,000+
- 10 - 49 employees
- Dhaka, Bangladesh
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
Small Business (<$10M) 45%
Midmarket ($10M - $1B) 25%
Enterprise (>$1B) 30%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
MaxValid was hired by House Cleaning Hub, a professional home and office cleaning service, to develop an AI-powered automated call center. The cleaning service company sought to streamline customer communication, save time, and automate appointment booking. MaxValid was selected based on their competitive pricing, good value for cost, and alignment with the company's culture and values. The scope of the project entailed the design, development, and deployment of an AI-based voice calling system capable of handling inbound and outbound calls, responding to customer queries in a natural language, and automating appointment scheduling. The system was also designed to cater to various customer scenarios, including inquiries, follow-ups, and reminders, and was integrated with call routing and scheduling systems. The project resulted in reduced manual call handling, improved customer response time, and consistent, reliable communication with clients.