Matrix Networks

Matrix Networks successfully completed a project for Afton LLC, a concert production company, where they deployed a cloud phone system. The CEO of the company appreciated the team's expertise, and the fact that they were based in Portland, Oregon like Afton. The onboarding process was smooth and they were thorough in explaining the technicalities. The company worked closely with Matrix Networks' VP and a tech rep, highlighting their satisfaction with the project by stating their willingness to purchase services from them again.

For the Portland Trail Blazers, a professional basketball team, Matrix Networks executed a phone system migration to SureTel. This was done in three phases: starting with the contact center, then office phones, and finally, analog phones. The team also helped the Trail Blazers transition to a Cloud-based contact center. The telecommunications manager noted that they particularly valued Matrix Networks' 24/7 on-site support. Throughout the ongoing project, the team has invested $400,000.

Matrix Networks installed a new phone system and managed internet services for a coffee roasting and office refreshments company. The old phone system was replaced with one that could integrate phones with desktop computers, enabling the transfer of calls within the office and to field staff. The team also set up a firewall for the company's internet service. During power outages, the new system allowed the company to conduct business via cell phones. The company worked closely with Aiden, a Senior Consultant from Matrix Networks. The initial investment for the project was around $15,000.