Market 8

Market 8 collaborated with PipeGen.ai, a SaaS company, to develop their go-to-market positioning and website. The project involved creating web pages, conducting market research on competitors, and graphic design. However, the primary focus was on strategic advice and partnership. Market 8 developed the site on the HubSpot CMS, incorporating high-level SEO, automated demo scheduling, and advanced pricing models with interactive features. The team also spent considerable time on the site's messaging and copy. The collaboration began in January 2020 and took 2-3 months to develop the website, with an ongoing partnership for future digital marketing and content creation.

In another project, Market 8 worked with Evolutionplan, a growth consultancy for IT companies. The team assisted with two projects related to branding and digital marketing. They initially helped build the company's website, developing a new story, and providing a structure for block strategy and content strategy. Later, they redefined and extended the company's story to include mergers and acquisitions. Market 8 also reshaped the entire internet presence for the new story and helped add a subplane under the main logo for international expansion. The engagement spanned from Summer 2013 to December 2014, and again from October 2019 to January 2020.

Market 8 was hired by Telestream, a video technology company, to expand their customer support capacity across multiple time zones. The team provided a dedicated customer support team to handle technical support tickets for the company's video software users. The services included email and ticket-based technical support, live chat coverage during peak hours, escalation handling, troubleshooting, knowledge base article creation, and weekly reporting on support metrics and trends. The team was operational within two weeks of signing the agreement, and the project's standout feature was the buffer staff included in the package, ensuring seamless service even when the main agents were unavailable.