Magnetic IT Services

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Magnetic IT Services, an IT managed services company, was launched in 2018. Their small team is located in București, Romania. The agency provides IT managed services, IT strategy consulting, cloud consulting & SI, and Cybersecurity.

Client Insights

Industry Expertise

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Client Size Distribution

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Common Project Size

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Clients

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Highlights from Recent Projects

Overall Rating

5.0
1 Review

Magnetic IT Services was engaged by World Performance Group, a BPO contact center based in Bucharest, to provide 24/7 technical helpdesk support. The company was in need of seamless support for their hardware and software issues to ensure uninterrupted service to their clients. Magnetic IT Services was chosen due to their quality of service, competitive pricing, flexibility, and team quality. Since September 2018, they have been providing fast response to any technical issues that the World Performance Group team faces in delivering customer service. The partnership is ongoing, with no specific number of Magnetic IT Services teammates assigned to the project, but a team readily available as needed. The company's decision to work with Magnetic IT Services was based on a referral.

Timeliness

4.5

Service Excellence

5.0

Value

5.0

Would Recommend

5.0